Support
MyVetStoreOnline is an online store developed for veterinarians by Midwest Veterinary Supply, Inc.
We respect the Veterinary-Client-Patient-Relationship (VCPR). As a result, all MyVetStoreOnline
orders require the approval of a licensed veterinarian. JAT Pharmacy, LLC, a wholly owned subsidiary
of Midwest Veterinary Supply, Inc., processes all orders placed through MyVetStoreOnline.
Contact Us
Our Support team is here to help! Live support is available via chat from 7am to 5pm CT, Monday-Friday.Phone: (844) 654-6876
Email: support@myvetstoreonline.pharmacy
Online Inquiry: Submit a help request
How-To Documents
Get Started with MyVetStoreOnline
How to register, shop for items, and check out. sign up start begin login log in new create
How to register, shop for items, and check out. sign up start begin login log in new create
Reset Payment Information
How to reset payment information if you have an order on hold for payment failure or received a credit card declined email. money change credit card billing failure
How to reset payment information if you have an order on hold for payment failure or received a credit card declined email. money change credit card billing failure
Update Payment Method for Scheduled
Orders
How to update your payment method for future shipments of a scheduled order. video change autoship credit card billing
How to update your payment method for future shipments of a scheduled order. video change autoship credit card billing
Update Shipping Address for Scheduled
Order
How to update your shipping address for future shipments of a scheduled order. video change autoship
How to update your shipping address for future shipments of a scheduled order. video change autoship
