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Our online chat feature is currently unavailable while we work on an upgrade. Submit a help request.
MyVetStoreOnline is an online store developed for veterinarians by Midwest Veterinary Supply, Inc. We respect the Veterinary-Client-Patient-Relationship (VCPR). As a result, all MyVetStoreOnline orders require the approval of a licensed veterinarian. JAT Pharmacy, LLC, a wholly owned subsidiary of Midwest Veterinary Supply, Inc., processes all orders placed through MyVetStoreOnline.

MyVetStoreOnline Support

Our Support team is here to help! Live support is available from 7am to 5pm CT.
Phone: (844) 654-6876
Email: support@myvetstoreonline.pharmacy
Online Inquiry: Submit a help request

How-To Documents

Get Started with MyVetStoreOnline
How to register, shop for items, and check out.

Reset Password
How to reset your MyVetStoreOnline account password.

Reset Payment Information
How to reset payment information if you have an order on hold for payment failure or received a credit card declined email.

Video Tutorials

Scheduled Order Payment Method
How to update your payment method for future shipments of a scheduled order.

Scheduled Order Shipping Address
How to update your shipping address for future shipments of a scheduled order.